The Genius Platform solves this problem. The answers your customers need are always located in product manuals, fact sheets and web pages. The problem is finding them. Search is a terrible customer experience. Direct answers are better. Genius delivers.
Genius harvests meaningful facts and details from your business content. Genius powers conversational experiences using what it learns. That’s conversational intelligence.
Genius supplies the answers to your Bots and Virtual Agents
Genius combined with standard chatbots or virtual agent services provide this experience. Don’t search. Find the answers you need, instantly. That’s Genius!