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Conversational Intelligence

Genius™ is an AI Assistant
to Call Center Agents

Genius answers the questions your callers give agents

AI that Improves Customer Engagement.
That's Genius!

Genius speeds support issue resolution; delivering better engagement and happier stakeholders.

Genius analyzes product, service and policy documentation. When agents need answers, Genius provides critical facts from your content instantly.

Genius uses deep-learning and natural language AI to raise the Instant IQ of every call center agent.

Impress with lightning fast & effective Customer Service

Your customer service teams need a tool to assess and rapidly resolve inquiries. Boost your service levels to world class, instantly. That’s Genius!

Genius DELIVERS INTELLIGENCE FOR CUSTOMER ENGAGEMENT

Genius simplifies the discovery process making call center agents faster and more effective. That’s Genius!

Genius Questions & Answers

ALL COMPANIES NEED SMARTER CUSTOMER SUPPORT

Simplifying live support boosts revenue, lowers risk, avoids conflicts and improves customer satisfaction. That’s Genius!

Genius is the fastest, most economical way to simplify and improve your customer service experience.

White glove customer service at your fingertips. Genius gives you the answers you need when you need it.

Learn More about
Genius POwered Call Centers