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Intelligent Contact Centers

Boosting deflection rates requires delivering answers, instantly

Simplifying Self-Service That's Genius!

Using Genius removes the need to manually create and curate Question & Answer pairs needed for self-service conversations.

Genius reads product, service and policy documentation and can answer user questions, instantly.

Genius works with the most popular conversational AI platforms to simplify self-service deployments.

Take your "Tier 0" Virtual Agents to the next level!

Your marketing, IT, HR, customer service and other teams require new ways to boost deflection rates. Give your stakeholders answers, instantly. That’s Genius!

Immediate Responses Using Facts contained in your Content!

Genius simplifies deployments of virtual agents and makes them smarter. That’s Genius!


All Companies Need Smarter Virtual Agents

Simplifying self-service boosts revenue, lowers risk, avoids conflicts and improves customer satisfaction. That’s Genius!

Genius is the fastest, most economical way to simplify and improve your Tier 0 conversational experiences!

Smartly engage your stakeholders during every phase of their journey across all channels using Genius.

Learn More about conversational intelligence