Genius™ can be accessed with these browsers:
To experience Genius™ with no screen overlapping, you need at least a 13″ screen. If you are within or over these dimensions and still getting the overlapping, try to refresh your screen and feel free to contact your administrator.
Yes. When you ask Genius™ a question the system will provide you with an answer and show you where it got the answer. Additionally, Genius™ will provide a link to the piece of content from which it found the answer.
Currently, Genius™ cannot read text within an image. We would love to hear about your feature requests, please contact us to make a request.
Genius™ provides answers from content you share with it. The system comes ready with data analyzed from popular sources of information like Wikipedia and Wolfram Alpha. However, Genius™ has been designed to help you instantly discover insights that is difficult to find through traditional search.
To learn more, check out these videos:
Discovering Content Not Found In My Native Search
Discovering Content From Different Sources
Genius™ answers questions about entities (people, places and things) that have stated facts within your various types of content. To learn more about Genius™ responses, check out this article – Start Asking Questions and Getting Answers.
You can follow the steps in the Sharing Feedback on Genius™ Answers article and use comments to report an incorrect answer. You will find the comment button right below the text “Sorry, we couldn’t find the answer or the content”.
Genius™ will no longer answer questions related to the deleted content. When you delete content from your computer and not from your cloud Apps, Genius™ will still have access to the content if it has permission to do so.
It depends on the amount of content Genius™ has access to. It is generally a fast process, however,. since this is a new type of AI, we are still working on this average.
Genius™ supports content from the following sources:
Coming soon Genius™ will support content from:
More integrations to come! Send us suggestions!
Yes, you can connect all of the supported apps and services simultaneously.
Yes. For example, you can have 2 different Gmail accounts connected to Genius™ at the same time.
Genius™ supports the following content types:
We will be supporting more content in the future and your input is important.
No, Genius™ cannot access your password-protected files.
Genius™ doesn’t allow users to change Usernames.
Yes, you can log in to Genius™ through your phone or computer. For assistance in getting access to Genius™ through your mobile device, contact your administrator.
Yes, you can log in to Genius™ through your phone or computer. For assistance in getting access to Genius™ through your mobile device, contact your administrator.
Currently, Genius™ is available in English.
Currently, Genius™ is available in English.
Genius™ partners with your enterprise heldesk to offer a complete range of support. To get help, submit a ticket through your internal support portals. If your issue requires the assistance of the Genius™ team, your internal helpdesk will contact our technical support experts for additional help to resolve your case.
You can logout from your Genius™ account by clicking the logout button in the right top corner of the Genius™ Web App.
Clicking on the top right portrait icon will bring up the settings menu for Genius™ mobile. From here, you should see the logout button at the bottom of the screen. Once you’ve clicked the logout button a pop-up window will confirm your request to logout. Clicking yes on the confirmation pop-up will log you out from Genius™ app.
Yes, Genius™ goes where you go. For example, you can use Genius™ at your desk. Then if you leave your desk and need to ask Genius™ a question, you can use your mobile device to access Genius™.
Yes you can delete your Genius™ account, but once you delete your account all your data will be lost. Contact your enterprise administrator for more details.
Once you delete or remove data from Genius™ the system will no longer remember any of that content. Genius™ will not be able to answer questions related to the deleted data.
Yes, it is possible to merge two Genius™ accounts. For assistance with merging accounts contact your administrator through your internal helpdesk portal.
Yes, for assistance with recovering your Genius™ account contact your internal helpdesk.
To get started simply contact your administrator. Check it out!
Yes, you can.
If your LinkedIn/Google account you use has the same email as your previously registered Genius™ account, we will ask whether you want to link LinkedIn/Google. You can cancel and log in with your previously registered Genius™ account email and password.