Genius for Marketing Teams
Ensure your teams know all the facts needed to speed your products and services to market and outperform the competition.
Content Types & Sources
- Marketing systems
- Sales enablement systems
- Social media
- Correspondence
- Internal messages
- Project notes
- Product data sheets
Genius for Sales Teams
Ensure sales professionals have all the facts needed to maximize the value of customer renewals, engagement and success.
Content Types & Sources
- Contracts
- Correspondence
- Internal messages
- Project notes
- Invoices and statements
- Public firmographics
- Social firmographics
- Service tickets and chat
Genius for Self-Service Support
Boost customer satisfaction and deflection rates by delivering accurate answers to complex questions.
Content Types & Sources
- Product Fact Sheets
- Service Fact Sheets
- Prospectus
- Product specifications
- Service documentation
- Policies
Genius for HR Teams
Your HR teams are constantly on the hunt for details to perform their work, assist your teams and find new talent.
Content Types & Sources
- Employee manuals
- Benefit documents
- HR systems
- Recruiting systems
- Resumes
Genius for Procurement Teams
Ensure procurement, IT and supply chain teams can easily manage the financial and performance risks of vendors and suppliers.
Content Types & Sources
- Contracts
- Supply chain reports
- Performance monitoring reports
- Correspondence
- Internal messages
- Product documentation
- Service documentation
Genius for Legal Teams
Empower your legal teams to manage and curate important legal relationships with customers, suppliers, vendors, employees and financial partners.
Content Types & Sources
- Contracts
- Addendum
- Exhibits
- Correspondence
- Internal messages
- Purchase orders
- Invoices
Genius for Life Science Teams
Streamline clinical trials and simplify service workstreams for patients, caregivers, practitioners and regulators.
Content Types & Sources
- Clinical study protocols
- Clinical study reports
- Case report forms
- Standard operating procedures
- Patient diaries
- Correspondence and messages
- Investigator's brochure
- Project notes
- Prior inquires
Genius for Product Teams
Empower your product teams to create amazing offerings and protect your Intellectual Property
Content Types & Sources
- Project management systems
- Product management systems
- Support systems
- Community systems
- Product specifications
- Messages
DIFFERENCE
THE GENIUS DIFFERENCE
Why Genius?
Why Genius?
because your teams need help
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Percentage of business data locked in files and messages
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Annual rate of growth in the volume of business files and messages
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Of enterprise content is
mislabeled
mislabeled
Genius vs Enterprise Search Engines
Goal: Find Needed Information, Instantly
Search Engines:
Humans are the Intelligence
- Presents a (long) list of documents for a user to analyze
- Indexes based on count of words
- Super fast, easy integration, mature
- Uses ML to refine query, enrich metadata and groom results
- No aggregations, algorithms or models
The Genius Difference:
Augments Human Intelligence
- Responds to a user's fact-based questions with likely answers and source citations
- Uses advanced AI pipelines to read and process unstructured content into facts
- Conversational interactions with user to refine questions
- Graphs facts for aggregations, algorithms and models
Genius Answers, Instantly. Search Engines Don’t.
Genius vs Bots/Virtual Agents
Goal: Answer Fact Based Questions, Instantly
Bots and Virtual Agents:
Humans Create the Q&A
- Provides automated stakeholder engagement focused on fact-based questions
- Extensive manual effort required to manually create Q&A pairs, paraphrasing and conversational curation
- Complex model training required to understand user intents and questions
The Genius Difference:
Natural Language Intelligence
- Interactively answers fact-based questions using facts buried in documents
- Requires no manual Q&A creation, paraphrasing, curation, model building or tuning
- Powers popular ChatBot and Virtual Agent Platform deployments
Genius supplies the answers to your Bots and Virtual Agents
Genus vs Graph Databases
Goal: Drive Enterprise Insight, Instantly
Graph Databases:
Designed for Structured Data
- Enterprise Knowledge Graphs drive insight, impact, and automation
- Connects and shows meaningful relationships of stored structured data
- Natively incapable of ingesting facts buried in unstructured content
- Unstructured content is 80%-90% of enterprise data
The Genius Difference:
Structures Unstructured Data
- Uses advanced AI pipelines to read and process unstructured content into a ''fact graph database''
- Simplifies the process of ingesting facts contained in unstructured content into Enterprise Knowledge Graphs
- Easily integrates with popular graph databases, enhancing their value
Genius puts the knowledge
in your Knowledge Graph
AI
Enterprise Natural Language Intelligence
Genius powers Q+A services, Applications and Automations by finding, extracting,
mapping and structuring facts and details locked in your business content.
0
second
Average reply to a user question
On average, Genius responds in 1 second when a fact is present in the user’s documents, email and messages.
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x
Faster than people searching
On average, Genius can find an answer 500x faster than a human searching and analyzing lists of documents, emails and messages.
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%
Average confidence score for answer
Genius is getting smarter as more users ask questions. We use specialized Neural Networks to make Genius more effective.